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QUESTION 1:

1: What has the state government recently done?
A. Announced changes in safety regulations
B. Streamlined the permit application process
C. Updated a construction schedule
D. Began accepting bids for building work

2: What is the advertisement about?
A. An energy-efficient device
B. A training certificate
C. A mobile service
D. A consulting service

3: According to the speaker, what will happen next month?
A. A business will hire more workers.
B. A training session will end.
C. Some fees will be increased.
D. Buildings will have a grand opening.

QUESTION 2:

1: What does the listener want to do?
A. Reserve a hotel room
B. Change a flight
C. Renew a passport
D. Rent a vehicle

2: What does the speaker imply when she says, "that is a popular model among travelers"?
A. She is unable to process a request.
B. She would like to recommend a new product.
C. A proposed price increase is fair
D. There is not a wide range to choose from.

3: What does the speaker say she has done?
A. A Contacted another business
B. Issued a partial refund
C. Made a temporary reservation
D. Sent information about a policy